Welcome to Digital Hanshu (“Company”, “we”, “our”, “us”).
By accessing our website, purchasing our products, or using our digital marketing or development services, you agree to the following Terms & Conditions.
If you do not agree, please do not use our services.
1. Definitions
- Client / Customer / You – Any user, buyer, or business using our services or digital products.
- Services – Digital marketing, SEO, website development, custom coding, and related solutions.
- Digital Products – Themes, plugins, scripts, templates, downloadable files, and other products sold on our platform.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years old.
- You have the authority to enter into a legal agreement.
- The information you provide is accurate and complete.
3. Services Provided
Digital Hanshu offers:
- Digital Marketing Services (SEO, Google Ads, Social Media, etc.)
- Website Development & Custom Coding
- Themes, Templates & Plugins (Digital Download Products)
- Branding, Logo, and Creative Work
- Maintenance & Technical Support
Service details, pricing, and timelines may vary based on the requirement of each project.
4. Payments & Billing
- All payments must be completed in advance unless agreed otherwise.
- For digital products, no physical shipment is involved.
- We are not responsible for delays caused due to incomplete or incorrect information from the client.
- Taxes, payment gateway fees, or processing charges may apply.
- Failure to make payments on time may lead to project delays, suspension, or cancellation.
5. Digital Products (Themes, Plugins, Files)
- Once purchased, digital products are delivered instantly or via email.
- Due to the nature of digital items, no refunds are provided after download/access.
- You may use the product for personal or business use but may not resell, redistribute, or claim ownership.
6. Project Delivery & Revisions
For custom services:
- Project timelines depend on client cooperation and content submission.
- Minor revisions are included as per the agreed contract.
- Additional revisions or new feature requests may incur extra charges.
- Delay in sending required data/content from the client will postpone the delivery date.
7. Intellectual Property Rights
- All digital products, designs, codes, graphics, and materials provided by Digital Hanshu remain our intellectual property unless stated otherwise.
- After full payment, clients receive rights to use their purchased product or service.
- Clients may not resell, copy, or distribute our work without permission.
8. Third-Party Services
We may use third-party tools or platforms such as:
- Google Analytics
- Google Ads
- Meta Business Suite
- Payment gateways
- Hosting providers
We are not responsible for downtime, errors, or issues caused by third-party services.
9. Limitation of Liability
Digital Hanshu is not responsible for:
- Loss of profit or revenue
- Website downtime caused by hosting or third-party platforms
- Issues due to client-side changes or misuse
- Results from marketing campaigns (SEO, Ads) as they depend on multiple factors
All services are provided as-is without warranties unless explicitly stated.
10. Refund & Cancellation Policy
- Digital products: No refund after purchase.
- Services: Refunds are not provided once work has started.
- If the client cancels the project, any advance amount is non-refundable.
- If Digital Hanshu cancels a service for any reason, a partial refund may be issued based on pending work.
11. Client Responsibilities
Clients must:
- Provide accurate information, content, login details, and project requirements.
- Ensure they have legal rights to use all content shared with us.
- Not engage in illegal or unethical activities using our services or products.
12. Account & Access Credentials
For website development and marketing services, the client must provide:
- Domain & hosting login
- CMS/admin panel login
- Social media logins (if required)
We are not responsible for issues caused due to incorrect or outdated login credentials.
13. Termination of Services
We may suspend or terminate services if:
- Payments are delayed
- The client engages in abusive or fraudulent behavior
- The client violates terms or legal guidelines
14. Changes to Terms
Digital Hanshu reserves the right to update, modify, or change these Terms & Conditions anytime.
Updated terms will be posted on this page with a revised date.