Digital Hanshu Pvt. Ltd.

Terms & Conditions — Digital Hanshu

Welcome to Digital Hanshu (“Company”, “we”, “our”, “us”).
By accessing our website, purchasing our products, or using our digital marketing or development services, you agree to the following Terms & Conditions.
If you do not agree, please do not use our services.


1. Definitions

  • Client / Customer / You – Any user, buyer, or business using our services or digital products.
  • Services – Digital marketing, SEO, website development, custom coding, and related solutions.
  • Digital Products – Themes, plugins, scripts, templates, downloadable files, and other products sold on our platform.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old.
  • You have the authority to enter into a legal agreement.
  • The information you provide is accurate and complete.

3. Services Provided

Digital Hanshu offers:

  • Digital Marketing Services (SEO, Google Ads, Social Media, etc.)
  • Website Development & Custom Coding
  • Themes, Templates & Plugins (Digital Download Products)
  • Branding, Logo, and Creative Work
  • Maintenance & Technical Support

Service details, pricing, and timelines may vary based on the requirement of each project.


4. Payments & Billing

  • All payments must be completed in advance unless agreed otherwise.
  • For digital products, no physical shipment is involved.
  • We are not responsible for delays caused due to incomplete or incorrect information from the client.
  • Taxes, payment gateway fees, or processing charges may apply.
  • Failure to make payments on time may lead to project delays, suspension, or cancellation.

5. Digital Products (Themes, Plugins, Files)

  • Once purchased, digital products are delivered instantly or via email.
  • Due to the nature of digital items, no refunds are provided after download/access.
  • You may use the product for personal or business use but may not resell, redistribute, or claim ownership.

6. Project Delivery & Revisions

For custom services:

  • Project timelines depend on client cooperation and content submission.
  • Minor revisions are included as per the agreed contract.
  • Additional revisions or new feature requests may incur extra charges.
  • Delay in sending required data/content from the client will postpone the delivery date.

7. Intellectual Property Rights

  • All digital products, designs, codes, graphics, and materials provided by Digital Hanshu remain our intellectual property unless stated otherwise.
  • After full payment, clients receive rights to use their purchased product or service.
  • Clients may not resell, copy, or distribute our work without permission.

8. Third-Party Services

We may use third-party tools or platforms such as:

  • Google Analytics
  • Google Ads
  • Meta Business Suite
  • Payment gateways
  • Hosting providers

We are not responsible for downtime, errors, or issues caused by third-party services.


9. Limitation of Liability

Digital Hanshu is not responsible for:

  • Loss of profit or revenue
  • Website downtime caused by hosting or third-party platforms
  • Issues due to client-side changes or misuse
  • Results from marketing campaigns (SEO, Ads) as they depend on multiple factors

All services are provided as-is without warranties unless explicitly stated.


10. Refund & Cancellation Policy

  • Digital products: No refund after purchase.
  • Services: Refunds are not provided once work has started.
  • If the client cancels the project, any advance amount is non-refundable.
  • If Digital Hanshu cancels a service for any reason, a partial refund may be issued based on pending work.

11. Client Responsibilities

Clients must:

  • Provide accurate information, content, login details, and project requirements.
  • Ensure they have legal rights to use all content shared with us.
  • Not engage in illegal or unethical activities using our services or products.

12. Account & Access Credentials

For website development and marketing services, the client must provide:

  • Domain & hosting login
  • CMS/admin panel login
  • Social media logins (if required)

We are not responsible for issues caused due to incorrect or outdated login credentials.


13. Termination of Services

We may suspend or terminate services if:

  • Payments are delayed
  • The client engages in abusive or fraudulent behavior
  • The client violates terms or legal guidelines

14. Changes to Terms

Digital Hanshu reserves the right to update, modify, or change these Terms & Conditions anytime.
Updated terms will be posted on this page with a revised date.